Searching for a local partner you can trust with your Managed Desktop Services? Look no further than IT Three! We provide Unlimited Phone, Remote and On-Site support for your desktop environment all for a fixed monthly price!

For many organisations, disruption to their information technology infrastructure can have a significant impact to their operations in terms of cost, productivity and reputation. Administering a modern Managed Desktop Services environment requires a broad range of capabilities to successfully plan, implement and support complex technology platforms and many organisations do not have the internal resources required to effectively support these functions.

Managed Desktop Services

Our Managed Desktop Service reduces the cost, complexity and uncertainty associated with managing your desktop fleet. For a single low cost per month the IT3 can provide you with the knowledge that is required to deliver the stability, availability, security and flexibility that you require from your desktop computing platform.

IT Three’s Managed Desktop Service can lower the total cost of ownership of your IT assets, maximise the return from your IT investments, increase employee productivity, increase the security of your IT environment and increase the flexibility and agility of your desktop platform.

Service Desk

The core of the Managed Desktop Service is the IT3’s highly-trained Service Desk. Our Service Desk technicians and consultants have the knowledge, skills and experience to support a wide range of desktop technologies, delivering services based on industry best-practice frameworks.

Software Deployment

Under the Managed Desktop Services our technicians can assist you to deploy or update a range of common software products such as Microsoft Office. Our technicians are highly-experienced in the management of multiple platforms and can ensure that your applications are deployed securely, efficiently and consistently across your fleet.

Desktop Security Management

Management of desktop Anti-Virus products and Security updates can significantly reduce your organisation’s exposure to potential security threats. Proactive deployment of software updates can mitigate the risk of a security incident in addition to improving performance and availability of your IT Services. The IT3’s technicians are experienced in the detection and
mitigation of potential security threats to your organisation and have the expertise necessary to reduce your exposure to incidents which could result in loss of data, reduced performance or availability of IT Services and impact to the organisation’s professional reputation.

Our Managed Desktop Service includes:

  • Unlimited Phone, Remote and On-Site support
  • Multi-Vendor Hardware and Software support
  • Deployment, Configuration and Updates for applications
  • Management of Anti-Virus products and updates
  • Proactive deployment of patches and security updates

The Managed Desktop Service’s pricing model is based on a fixed, low-cost charge per-workstation, per-month that provides unlimited support for each device. There are no fixed contracts and the Managed Desktop service can be scaled up, or down, as your organisation requires.

For more details or to find out how we can help manage your Desktop Fleet please contact us on 1300 882 297 to speak with one of our friendly consultants.

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