Managed Desktop Services

Unlimited Phone, Remote and On-Site support for your desktop environment all for a fixed monthly price!

For many organisations disruption to their information technology infrastructure can have a significant impact on their operations in terms of direct cost, productivity and reputation. Managing a modern desktop fleet requires a broad range of capabilities to successfully plan, implement and support complex technology platforms and many organisations do not have the internal resources required to effectively support these functions.

Our Managed Desktop Service reduces the cost, complexity and uncertainty associated with managing your desktop fleet. For a single low cost per month The IT3 can provide you with the knowledge that is required to deliver the stability, availability, security and flexibility that you require from your desktop computing platform. The IT3’s managed desktop service can lower the total cost of ownership of your IT assets, maximise the return from your IT investments, increase employee productivity, increase the security of your IT environment and increase the flexibility and agility of your desktop platform.

  • Unlimited Phone, Remote and On-Site support
  • Multi-Vendor Hardware and Software support
  • Deployment, Configuration and Updates for applications
  • Management of Anti-Virus products and updates
  • Proactive deployment of patches and security updates


The Managed Desktop Service’s pricing model is based on a fixed, low-cost charge per-workstation, per-month that provides unlimited support for each device. There are no fixed contracts and the Managed Desktop service can be scaled up, or down, as your organisation requires.

Number of devices under a Managed Desktop Agreement Per Device, Per Month (Ex GST)
Less than 25 devices $139.00
Between 25 and 50 devices $95.00
More than 50 devices $75

Combine a Managed Desktop Service Agreement with our server maintenance plans to ensure that your IT Infrastructure receives the most comprehensive support available.

For more details or to find out how we can help manage your Desktop Fleet please see our product overview or contact us on 1300 882 297 to speak with one of our friendly consultants.