Managed Server Maintenance

Would you like someone else to manage your servers?

The IT3 can provide you with the skills and the experience required to efficiently manage your complex IT infrastructure. Our technicians are highly-trained and experienced in delivering quality solutions for a broad range of hardware, software and communications components.

For a single, fixed monthly fee our technicians ensure that your servers are operating efficiently, identifying and rectifying common issues and alerting you to potential problems before they occur.

  • Reduce downtime by ensuring that your infrastructure receives regular health checks and proactive maintenance.
  • Ensure that you data is protected with our backup management services.

 

BASIC: $249 per month
Check Backup Logs Monthly
Check Anti-Virus status and definitions Monthly
Review backup jobs and selections Monthly
Perform test backup restores Monthly
General Health Checks Monthly
Apply Microsoft security patches Monthly
Status Reporting Frequency Monthly

 

VALUE: $375 per month
* everything in Basic, plus:
Hacker checks (Login frequency & failures) Daily
Physical disk status checks Daily
Review of Event Logs to proactively identify issues Daily
Monitor Hard Disk Space Daily
Server Performance Monitoring Daily
Monitor Exchange Database Growth Daily
Status Reporting Frequency Weekly

 

PREMIUM: $595 per month
* everything in Value, plus:
VMWare ESX Monitoring Pack Included
Realtime Monitoring Pack Included
Strategic Technology Reviews Quarterly
Managed Server Reboots Monthly
Included Support Time 1 hr/Month
Status Reporting Frequency Daily / Real-time

 

REAL-TIME MONITORING: $100 per month
Bandwidth Monitoring 24/7
Disk Space Monitoring
Server Resource Monitoring (CPU, Disk, Memory & Network Utilisation)
Event Log Error and Alert Monitoring
Server Availability Monitoring
Critical Service Monitoring
Web Page Availability Monitoring
Exchange Store Availability Monitoring

 

VMWare ESX MONITORING: $100 per month
VMware Health – CPUs 24/7
VMware Health – Fans
VMware Health – Memory
VMware Health – PSUs
VMware Health – Sensors

For more details or to find out how we can help manage your complex IT infrastructure please speak with one of our friendly support consultants on 1300 882 297.